Description
The Certified Medical Administrative Assistant (CMAA) program is designed to provide knowledge of the administrative functions within healthcare settings. Offered entirely online, the program evaluates students through assignments, discussions, and exams. The curriculum includes topics such as basic electronic health records, scheduling and managing provider calendars, essential medical terminology and anatomy, healthcare laws and ethics, and insurance fundamentals (covering coverage, limits, authorizations, referrals, and government-funded insurances). Emphasis is placed on communication, professionalism, legal and ethical standards, compliance, scheduling, revenue management, and patient interactions. This program is ideal for individuals interested in healthcare roles that do not involve exposure to bodily fluids or direct patient care. Upon completion, students will be eligible to take the National Healthcareers Association (NHA) certification exam. Successfully completing the course and certification prepares students for positions such as unit clerks in hospitals or nursing homes, support services staff, administrative assistants, or medical records clerks in office environments. The course requires an average commitment of 8 hours per week over 13 weeks. Required materials include the NHA MA SkillsBuilder™: Administrative Plus Preparation Package and the NHA CMAA Study Guide Plus Practice Tests (totaling 104 hours).
